Information we collect
We collect information you provide directly, including account details, contact information, billing details, support messages, and any content you submit while using Bulk Image Upscaler.
We also collect limited technical information such as device data, browser type, IP address, pages viewed, referring pages, and usage events that help us secure and improve the service.
How we use information
We use personal information to provide the service, process transactions, authenticate users, respond to support requests, improve reliability, prevent abuse, and meet legal obligations.
We may send operational messages about your account, security, billing, or service changes. Marketing messages, when used, include a way to opt out.
Cookies and similar technologies
We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure performance, and understand how visitors use the site.
You can control cookies through your browser settings, but disabling them may prevent some parts of the service from working correctly.
Sharing and processors
We share information with service providers that help us operate Bulk Image Upscaler, including hosting, analytics, authentication, payments, email delivery, customer support, and security vendors.
We do not sell personal information. We may disclose information if required by law, to protect rights and safety, or as part of a merger, acquisition, financing, or sale of assets.
Data retention and security
We retain personal information only as long as needed for the purposes described in this policy, including account administration, legal compliance, dispute resolution, and security enforcement.
Uploaded source files and generated output files are sent to the processing provider and deleted under its 1-hour API retention window. Results are returned with private, no-store caching and are not published as a public gallery.
Uploaded files expire automatically after the retention window, so you do not need to delete them manually. If you close your account, any remaining files are not kept or republished and expire on the same schedule.
Uploaded images are not used to train our AI models or the processing provider's models.
We do not generate temporary public URLs for your files. Source and result files are only accessible through your account.
We use administrative, technical, and organizational safeguards designed to protect personal information. No internet service can guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, export, or restrict the processing of your personal information.
You may also close your account or request that we stop sending non-essential communications. Some information may be retained where required by law or legitimate business needs.
Children's privacy
Bulk Image Upscaler is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so we can take appropriate action.
International transfers
We may process and store information in countries other than where you live. Those countries may have data protection laws that differ from the laws in your jurisdiction.
When required, we use appropriate safeguards for cross-border transfers of personal information.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and provide additional notice when appropriate.
Questions or privacy requests can be sent to support@bulkimageupscaler.com.